Privacy and Cookies Policies

1. Scope of application

This Privacy and Cookie Policy is applicable to the websites and www.etc (hereafter the "Websites"). The Websites are published by the European Travel Commission, registered as the European Travel Commission, an international non-profit organisation under Belgian law, with registered offices at 1000 Brussels, Rue Marche aux Herbes 61 and registered under number 0408.138.386.

The European Travel Commission is committed to protecting your privacy as a user of our Websites and the confidentiality of any personal information that you may provide us with during your visit to the Websites. The European Travel Commission abides by the Belgium law of 8th December 1992 on the Processing of Personal Information and complies with its provisions to ensure that any data you provide is treated accordingly. This Privacy and Cookie Policy explains how personal data is collected, processed and protected by the European Travel Commission.

By using the Websites or by communicating personal data, you expressly agree with the following conditions under which the European Travel Commission processes your personal data. If you do not agree with the contents of this Privacy and Cookie Policy, you should stop using the Websites. If you provide personal data regarding someone else to the European Travel Commission, you warrant that these conditions have been communicated to this person are and that they have been accepted.

The Terms and Conditions governing the use of the Websites can found here [link to the terms and conditions].

You can contact the European Travel Commission at :

European Travel Commission
Rue Marche aux Herbes 61

2. Copyright

Unless otherwise stated, the copyright and any other rights in all material on this site are owned by the European Travel Commission and its members. You are permitted to print and download extracts from this site on the following cumulative conditions:

  • Use of documents and related graphics on this site is for information and/or personal, non-commercial use only
  • Any copies of these pages saved on to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal, non-commercial use
  • No documents or related graphics on this site are to be modified in any way
  • Graphics on this site are not to be used separately from the accompanying text
  • The European Travel Commission copyright notice (© European Travel Commission) must appear in all copies.

No part of this site may be reproduced or stored in any other website without the European Travel Commission's prior written consent. Reproduction rights are reserved and strictly limited. Trademarks used on this site have been registered by the companies that own them.

3. Types of information collected

Statistical information During each visit to the Websites, personal information and analytical data may be collected automatically about you and the device you are using, including your IP address, your browser, the website from which you are visiting, your operating system, your surfing behaviour on the website and in particular the pages you visit on the Websites.

User-related information When your visit the Websites and use certain functionalities offered, including creating a user account, logging in with a user account, when you fill in a contact form, agree to the receiving periodic information from the European Travel Commission, additional information can be requested or collected. The information which is requested or collected in such cases depends on the functionality used and may include: your name, address, email address, telephone number, language, gender and password.

4. Cookies

A cookie is a text-only string that is entered into the memory of your browser by our web server. The use of cookies enables our Websites to store information on your machine so that it can be retrieved at a later date. This is done so that we can monitor the number of people visiting our Websites and to determine the country of origin of specific users. It also gives us the ability to personalise the site according to your requirements so when you next log on, you will be able to enter a user ID and continue planning your trip to Europe without having to state your preferences each time you visit. If you do not wish to accept new cookies or wish to disable cookies altogether, you can set your browser accordingly using its menu bar. However the Websites will then be unable to offer you a personalised service.

Description: Stores local language culture settings for the content management system.

Name: CurrentVisitStatus.
Description: Used by the content management system to monitor visitors' page impressions.

Name: ViewMode.
Description: Sets which elements of the website visitors see, based on your login credentials.

Third party cookies:

Name: __utma
Description: Tracks in Google Analytics, each user's amount of visits, and the time of the first, the previous, and the current visit

Name: __utmb
Description: Used in Google Analytics, to track how long you stay on a site - when a visit starts and approximately ends (c expires quickly). If you look at cookie state changes, you will see these change regularly.

Name: __utmc
Description: Used in Google Analytics, to track how long visitors stay on a site - when a visit starts and approximately ends (c expires quickly). If you look at cookie state changes, you will see these change regularly.

Name __utmz
Description: Tracks in Google Analytics, where a visitor came from (search engine, search keyword, link)

If you are a user with general public and anonymous access this website does not store or capture personal information, but merely logs the user's IP address that is automatically recognised by the web server.

We do not use cookies for collecting user information and we will not collect any information about you except that required for system administration of our web server.

This privacy statement only covers the website This statement does not cover links within this site to other websites.

The European Travel Commission is not responsible for the contents or reliability of the linked web sites and does not necessarily endorse the views expressed within them. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

5. Purposes of the data processing

The information mentioned above is used for the following purposes:

  • For statistical and trend analysis purposes.
  • To improve our website, by making it more personal for each individual user.
  • To fulfil any queries and requests that have been sent to us.
  • To keep you updated with news and promotions concerning Europe as your holiday destination.
  • To organise promotional contests or prize draws and to inform you of their result.

6. Transfers to third parties.

The European Travel Commission may transmit personal data to third parties for purposes including:

  • When you log in with an account of a third party website, such as Facebook, some personal information may be sent to such websites. By using the functionalities of these websites, you expressly agree that the processing of any information sent in this manner will occur according to the privacy policy of these third party websites, and that your personal data may be sent to countries outside the European Union which do not offer a similar level of protection of your personal data.
  • At the request of the government and to fulfil legal obligations, some personal information may be sent to the competent authority within the framework of legal proceedings, judicial investigations and information requests.
  • In offering its services and to provide and maintain its Websites, the European Travel Commission may use the services of third party service providers, such as web developers and IT service providers. Insofar as needed for the provision of such services, some personal data may be sent to these providers. In such cases, these service providers will only process your personal data in accordance with the instructions of the European Travel Commission.

These third parties act as "data controllers" for the processing of personal data. The European Travel Commission refers to the privacy policies of these third parties.

7. Your rights

You may withdraw your authorization for the European Travel Commission to use or share your personal information at any time, for any reason, free of charge. You have the right to oppose any further processing of personal data for the purpose of receiving personalised information and direct marketing. You may also exercise your right to access, modify, rectify or remove any information relating to you, by contacting the European Travel Commission using the contact details listed at the beginning of this Privacy & Cookie Policy.

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