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Provision of Travel Agency Services Q&A

We expect to receive a written proposal (not exceeding 20 pages), and written in English. The proposal should at least include all the items listed in section 7.1 Content of the proposal of the Technical Specifications.

Yes, it is possible to submit the online and offline fees. For the purpose of comparing the offers received, ETC will take the 5 fees mentionned in the Technical Specifications. However, an online booking tool with smaller fees for individual business trips can earn additional scoring for added value.

Yes, However the 5 fees mentioned in the Technical Specifications should be provided so that the offers received are comparable.

Groups tend to be around 10+/- people, usually tour operators, travel agents and journalists. Individual trips are for one person, normally KOLs (Key Opinion Leaders) or Influencers (which in some cases can be a couple or a family) or a staff member of the ETC travelling for business purposes.

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