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ETC WEBINAR – Crisis Preparedness, Response and Recovery for NTOs

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The European Travel Commission is pleased to invite you to this webinar presenting the ETC’s latest study, Crises in Tourism: Impacts and Lessons from European Destinations, which will discuss how Europe’s tourism sector can plan and respond more effectively to multiple types of crises. Along with the study, ETC has published a comprehensive Crisis Management Checklist to guide National Tourism Organisations (NTOs) in planning through every phase of a major crisis. The Checklist is based on a framework made up of four consecutive phases: preparedness, response, recovery and resilience, and includes key actions under these areas of activity

During the 60-minute webinar, representatives from TOPOSOPHY will walk participants through the report’s content and offer guidance on how to interpret and use the checklist, especially when time and practicality are crucial. Participants will receive a brief overview of the key findings of the report, such as:

1) The types of crises European tourism is most vulnerable to;
2) The socio-economic impacts from crises that most prevail in European destinations
3) The role of an NTO in a crisis

Participants will also learn how to effectively utilise the Crisis Management Checklist, ensuring their organisations are better equipped to face future challenges and safeguard the resilience of European tourism.

Register here

 

 

Event Details

September 18 at 2:30 pm
Event Category:
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Organizer

European Travel Commission

Speakers

PETER JORDAN

Peter is a senior consultant and researcher specialising in place making strategy and tourism development plans. Since 2014, Peter has been working at TOPOSOPHY as Head of Insights, having been responsible for managing diverse strategy and research projects for a variety of clients in the UK and overseas. He has led on the delivery of over multiple national and regional tourism strategies and destination management plans, and has previously led the work for the European Travel Commission on Study on Gen Z Travellers, the Handbook on Post- COVID-19 Recovery Strategies, and the Handbook on Encouraging Sustainable Tourism Practices.

MANOLIS PSARROS

An entrepreneur, strategy consultant, and keynote speaker with over 20 years of experience in global tourism and destination strategies. Roles have included Tourism Development Director and Chief Destination Strategist for Athens, the founding of TOPOSOPHY, and leadership of over 100 destination strategies in 25+ countries. Long-term advisory roles have been held with global tourism organisations such as UN Tourism, UNDP, and the World Bank.

LYUBLENA DIMOVA

Lyublena is a senior research manager at ETC with over eight years of experience in research within the tourism industry. She leaded the “Crises in Tourism – Impacts and Lessons from European Destinations” project and will moderate the session.